Welcome to twit2woo.com. These Terms and Conditions govern the sale of products by Hamilton Supply Management Limited (“we”, “us”, “our”) to you, the customer.
1. Contract Formation
Your order represents an offer to purchase a product. The contract between us is only formed when we send you an email confirmation confirming that your item has been dispatched.
2. Pricing and Availability
All prices displayed on our website are inclusive of any applicable statutory UK taxes. While we aim for flawless accuracy, stock levels fluctuate dynamically in our secure fulfillment center. If an item you ordered faces temporary stock delays from our suppliers, it may automatically be placed on a secure back-order system. We will notify you promptly in these instances, and you retain the absolute right to cancel for a full refund before dispatch.
3. Delivery
Your lingerie orders are securely packed and dispatched in discreet, plain packaging to fully protect your personal privacy. Delivery estimates provided at checkout are estimates only. Risk of loss and title for the items pass to you upon delivery to your stated address.
4. Statutory Cancellation Rights
Under the UK Consumer Contracts Regulations 2013, you have the right to cancel your purchase within 14 days of receiving your goods without giving any reason. Please refer to our Returns and Refunds policy for conditions regarding sensitive items.
5. Governing Law
These terms are governed by and construed in accordance with the laws of England and Wales.
